Cettire Reviews

Cettire has an overall rating of 3.6 based on 285 reviews. Customer feedback on Cettire is mixed: Cettire reviewers highlight positive aspects like wide selection of luxury brands, competitive pricing, fast shipping, which strongly appeal to fashion-conscious shoppers seeking luxury items at discounted prices. However, Cettire is often criticized for its customer service issues, occasional shipping delays, sizing inconsistencies.

3.6/5.0

285 reviews

5 Stars

9

4 Stars

4

3 Stars

0

2 Stars

7

1 Star

2

All Cettire Reviews (285)
Nathan.blakemore
May 24, 2026
"Fast shipping, just a little slow on updates"
This was my first time ordering from Cettire and I was a bit unsure because I’d seen some mixed reviews. But the shipping ended up being faster than I expected, my item arrived in about 4 days and the tracking updated fine once it got going. I’m giving 4 stars because the dispatch email came a little late, so at first I wasn’t sure if the order was actually moving. But once it shipped, it arrived quickly and everything was packed well enough
Steve-tsosie
May 21, 2026
"Arrived damaged"
I was disappointed when this arrived. My sister was with me when I opened it, and the box was already crushed. The jacket itself also had some marks on it, so it definitely didn’t feel new or well cared for during shipping.
clyde_Tolle88
May 11, 2026
"This was a hit or…"
This was a hit or miss experience for me. I ended up waiting weeks just to get my money back, which was really frustrating and made the whole thing feel like more hassle than it was worth.
Tabitha_lightfoot83
May 05, 2026
"I was relieved that my refund came…"
I was relieved that my refund came through so quickly. It’s just decent customer service to make things right without making people chase it down, and I appreciated that they handled it promptly.
hello_craig086
May 01, 2026
"I was expecting quicker responses and a bit…"
I was expecting quicker responses and a bit more support, but the replies came late and didn’t really help much when they did arrive
benjaminphillips9714
April 28, 2026
"First impression was a bit unclear"
My first impression of cettire was that the site looked legit and the item I ordered ended up being fine, so that part wasn’t the issue. But quickly, I felt like the policies weren’t as clear as they should’ve been.
I had to click around more than expected just to understand returns and possible extra fees. Some details only felt obvious after checkout, which was frustrating. Maybe the info was there somewhere, but it definitely didn’t jump out at me.
Customer service did respond, so I’ll give them that, but the whole experience made me wish everything had been more upfront from the start. Not a terrible experience, but based on that first impression, I wouldn’t be in a hurry to order again.
PeggyDortch
April 23, 2026
"Well, at least the refund was fast"
I’ll give them this: the refund came back quickly. Would’ve been nice if the whole experience didn’t lead to needing one in the first place, but hey, small victories.
aleta_Williams71
April 17, 2026
"Smooth order and delivery"
I ordered from cettire and it went smoothly. The tracking updated faster than I expected, and I could see where my package was most of the time. It showed up right when they said it would, so no complaints from me. I kind of wonder if they’ve improved their shipping process recently, because this felt easy overall.
DebraLavertue
April 01, 2026
"Payment was easy enough"
Umm, checkout on cettire.com was straightforward for me. I used my card and it went through fine, no random error messages or anything, which I was a little worried about. The payment page did take a few seconds to load after I submitted it, so I wasn’t totally sure at first if it had worked. But the confirmation email came through not long after. Overall it was good, just maybe could be a bit smoother.
Joanne_gonzales83
April 01, 2026
"Exchange was easier than I expected"
I ordered a pair of shoes from Cettire and, chose the wrong size myself. I was kind of expecting the exchange process to be a hassle, so I was pleasantly surprised to see they actually had an exchange option instead of making me return everything and start from scratch.

The whole thing was straightforward, and the new size arrived without any real issues. It did take a bit of waiting, which made me wonder for a minute if it would drag on, but it ended up being fine. Overall, I’m happy with how it went and would probably order from them again.
Richard.soto
March 29, 2026
"Pretty much exactly what I expected"
I ordered a jacket from cettire and, it was exactly like the listing said it would be. The size, color, and little details all matched, so there were no weird surprises to deal with, which is always nice. I’m very calm about this, obviously, but yes, I’m really happy with it...
diana-Ensing
March 23, 2026
"I ordered a pair of trainers and..."
I ordered a pair of trainers and, i was a bit unsure at first after seeing some mixed reviews. I got the tracking the next day though, and the parcel showed up in 4 days. It was packed properly too. I thought there might be some hassle, but no, there was no drama at all. I’d use cettire again.
david2004
March 04, 2026
"Got exactly what I ordered"
Everything came just as expected. The size was right, and the color matched what I ordered
austin-Lundy
March 01, 2026
"Decent if you’re not too picky"
cettire does have some nice pieces, I’ll give them that, and the site looks like it should have way more going on. But when I actually started looking for specific designers, the selection felt thin. A few brands I expected either weren’t there at all or had barely anything available. It’s fine for casual browsing, but if you’re hoping for a lot of choice, it’s not exactly the treasure trove it seems like at first.
Terry-cleveland
February 06, 2026
"I found what I was looking…"
I found what I was looking for really fast, which was such a relief. Who doesn’t love when things are quick and easy??
cheryl_Templeton77
January 24, 2026
"Better packaging than I expected"
I ordered from cettire.com and, to be honest, I wasn’t totally sure what to expect. Maybe I was overthinking it, but I was a little worried the packaging might be rough or the box could arrive damaged. Thankfully, it actually showed up really nicely. The box was clean, not crushed, and the item was wrapped well with the tags and dust bag included. Nothing felt cheap or thrown together. Delivery took a few days, but that wasn’t a problem for me. Overall, I’m happy with how everything arrived
alicia1975
January 13, 2026
"Way Smaller Than Expected"
I ordered my usual size, but it ended up being way too small. I had a feeling I should’ve sized up, i should’ve trusted my instinct
CANAVAN
January 13, 2026
"Even with the discount, it still felt a…"
Even with the discount, it still felt a bit overpriced to me. Maybe I’m being too picky, but I just didn’t feel like the value matched what I paid.
jane-Durrah
December 16, 2025
"Arrived on Time, But I Had Some Doubts"
My order did show up on time, so that part was fine 👍 But i didn’t feel totally comfortable with the product once I opened it. The packaging seemed a little off, and a few details didn’t really match what I’ve seen from the brand before. I’m not saying it was fake, but it made me unsure enough that I probably wouldn’t buy expensive items from Cettire again. Customer service was slow too, which didn’t exactly make me feel better 😕
hello_robert316
November 28, 2025
"I can usually find my size in…"
I can usually find my size in stock, which is always a relief. I just wish some of the items held up a little longer... still, I keep coming back because the fit is usually right.

View More Reviews

Have a question about Cettire?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.